Privacy policy


Privacy Policy

Effective Date: 13/01/2025

Introduction
The Mobile Collective ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.themobilecollective.com.au, and when you use Afterpay, ZipPay, PayPal or other payment options.

By accessing our website or using our services, you agree to this Privacy Policy.

1. Information We Collect

a. Personal Information

When you make a purchase or interact with us, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information (processed securely via third-party providers, including ShopPay, Afterpay, ZipPay, PayPal).

b. Automatically Collected Information

When you browse our website, we may collect:

  • Your IP address
  • Browser type and version
  • Device type and operating system
  • Referring website URLs
  • Pages viewed and the duration of your visit

c. Information from Afterpay

If you select Afterpay as your payment method, we may receive limited transaction details to fulfill your order.

2. How We Use Your Information

We use the information we collect to:

  • Process and ship your orders.
  • Communicate with you about your purchases.
  • Improve our website and services.
  • Comply with legal obligations.
  • Facilitate payments through Afterpay and other payment providers.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: For order fulfilment, payment processing, and website hosting.
  • Afterpay: When you select Afterpay as a payment method, your information is shared with Afterpay to process your transaction.
  • Legal Obligations: To comply with applicable laws or legal processes.
  • Business Transactions: In the event of a merger, sale, or business restructuring.

For details on how Afterpay handles your information, please refer to the Afterpay Privacy Policy.

4. Data Security

We implement industry-standard security measures to protect your personal information, including secure servers, encryption, and regular system updates.

5. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data.
  • Correct inaccuracies in your data.
  • Request the deletion of your personal data.
  • Opt-out of certain data uses.

To exercise your rights, please contact us at support@themobilecollective.com.au.

6. Cookies and Tracking

Our website uses cookies to enhance user experience and analyse website performance. For more details, please review our [Cookie Policy].

7. Third-Party Links

Our website may contain links to third-party websites, including Afterpay, ZipPay, PayPal or other payment options. We are not responsible for their privacy practices. Please review their policies before providing your information.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be effective immediately upon posting on this page with a new "Effective Date."

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: