Terms of service

Terms of Service

Effective Date: 13/01/2025

Welcome to The Mobile Collective ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website, www.themobilecollective.com.au ("Website"), including any purchases made through the Website. By using our Website, you agree to these Terms.

If you do not agree with these Terms, please do not use our Website or services.

1. Eligibility

To use our Website, you must:

  • Be at least 18 years old or have the consent of a parent or legal guardian.
  • Provide accurate and complete information when creating an account or making a purchase.
  • Agree to comply with these Terms and applicable laws.

2. Products and Services

We offer mobile products and accessories for purchase. All product descriptions, images, and prices are subject to change without notice.

  • Availability: Products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.
  • Accuracy: While we strive for accuracy, we do not warrant that product descriptions or other content are error-free.

3. Orders and Payment

a. Placing an Order

By placing an order on our Website, you agree to provide accurate billing, shipping, and payment information. We reserve the right to refuse or cancel orders for reasons including, but not limited to:

  • Suspected fraud or unauthorized transactions.
  • Errors in product pricing or availability.

b. Payment Options

We accept various payment methods, including Afterpay, ZipPay and PayPal. By selecting Afterpay, ZipPay or Paypal, you agree to their respective terms and conditions, which can be reviewed at the third party's website.

c. Pricing and Taxes

All prices are listed in [AUD] and include applicable taxes unless otherwise stated. Shipping costs and applicable taxes are calculated at checkout and clearly outlined.

4. Shipping and Returns

a. Shipping

We aim to process and ship orders promptly. Delivery times are estimates and may vary. We are not liable for delays caused by our chosen third-party carrier, Australia Post.

b. Returns

Our [Return Policy] outlines the process for returns and exchanges. Please review it before making a purchase.

5. Use of Afterpay, ZipPay, PayPal and third-party options

When using Afterpay, ZipPay, PayPal or a third party payment option as a payment method:

  • You agree to the providers terms, conditions, and privacy policy.
  • Your personal and transaction data will be shared with the relevant party to facilitate payment.
  • Any issues related to Afterpay, ZipPay or PayPal payments must be addressed directly with the relevant party.

6. User Conduct

You agree not to:

  • Use the Website for unlawful purposes.
  • Interfere with the Website’s functionality or security.
  • Upload harmful or inappropriate content.
  • Use products purchased from us in an unlawful manner.

We reserve the right to suspend or terminate your access for violating these Terms.

7. Intellectual Property

All content on our Website, including text, images, logos, and graphics, is the property of The Mobile Collective or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or modify any content without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, The Mobile Collective is not liable for:

  • Indirect, incidental, or consequential damages.
  • Losses arising from the use or inability to use the Website or products.

Our liability is limited to the amount you paid for the product or service.

9. Indemnification

You agree to indemnify and hold harmless The Mobile Collective from any claims, damages, or liabilities arising from your use of our Website or breach of these Terms.

10. Changes to These Terms

We may update these Terms from time to time. Changes will be effective immediately upon posting on this page with a new "Effective Date."

11. Governing Law

These Terms are governed by the laws of Australia, without regard to its conflict of law principles.

12. Contact Us

For questions or concerns about these Terms, please contact us at: